Help centre

Frequently Asked Questions

Can beginners join?

Yes. Each workshop is beginner-friendly unless a different level is shown.

Studio-based, online, or custom: what’s the difference?

Studio-based classes are held in person at House of Textile Arts in Wah Cantt. Online classes are live sessions; after your booking is confirmed we send the joining link by email. Some workshops use a custom format (for example hybrid or a pop-up venue); the label and attendance details are shown on each workshop page.

Are materials included?

Yes. The workshop fee includes the main materials required for the session. For online classes, we’ll note anything you should prepare at home.

How do I pay?

You can pay by debit/credit card online, or by bank transfer. For transfers, we show our account details and mark you paid from the admin dashboard after we see the payment.

How long is my seat held?

Your seat is held for 30 minutes while you verify your email, then until payment is completed.

Can I cancel?

Contact the studio with your booking reference. Admins can cancel a seat from the dashboard.